Any Questions?

Contact us – [email protected]

Out of Stock

Unfortunately it’s now looking likely that we will wait until at least the start of 2022 until we have stock of Forest Green, Charcoal Black and various strap colours.

 

Vietnam, where we make Salkan Backpacks, is going through a difficult time due to increasing covid infections and is jumping in and out of national restrictions, which means none of the factories can open.

 

In the mean time you can head over to The Backpacker Page here, and sign up for instant notifications via the email sign up form.

Shipping and Returns

We believe in ‘buy well, buy once’. So we want you to find the perfect bag. We know it’s hard to tell whether the bag will fit the way you travel.


That’s why we offer a 100 day trial with every bag that we sell at Salkan. That means you can travel with it and put it through it’s paces for the next 100 days.

If it’s not the perfect travel companion for you, then you can return or exchange it.

Free of charge

Our current shipping times are:

UK :    1-2 Working Days.
USA :    1-2 Working Days
Rest Of World:    2-5 Working Days

(Business days are Mon-Fri and exclude all public holidays)

We believe in you finding the right product so we make returns as simple as possible.


You get 100 days from the date of purchase to be eligible for a free return.

Simply drop us an email at [email protected] to start the return process.

We currently ship to the following countries only:

United Kingdom
United States
Canada
Australia
New Zealand

Shipping is calculated at checkout and is based on your location.

We currently offer free shipping to the following countries:

United Kingdom
United States of America



Lifetime Guarantee

Life means life.


We firmly believe in Re-use, Repair and Recycle.

So it’s important for us to offer a lifetime guarantee
with every product that we sell.


If something goes wrong with your product within normal use and due to a manufacturing issue then simply get in touch and we will organise a repair or replacement.

Drop us an email at [email protected] to organise a repair.

Please send your order number (if you have it) and picture of the repair needed.

Product

The Mainpack is designed to be checked in using the Flight & Rain Cover whilst you take The Daypack on the flight with you.

 

The Mainpack measures at 63cm in length which puts it slightly bigger than carry-on size for most airlines and especially the low-cost ones.


We have taken The Mainpack as a carry ourselves and know customers to do the same, as you are able to squish it down if you under pack it, however we cannot guarantee that you won’t be charged.

 

Always carefully read the airline’s policy on check-in luggage before you travel.

 

 Zippers are not lockable, however with the flight cover, compression strap and inside drawstrings, you can make it a lot harder for those preying hands.

Just a heads up – Zips that are lockable can still be opened using a pen – so its all a bit of an industry lie that we like to be honest about and the reason we don’t include them.

Yes they are designed to be used in the rain.

When it comes to waterproofing in backpacks it’s all about creating layers.

Our backpacks are currently protected by the following layers:

 

1. Wax Coating

2. Hood Design Creates 2 additional layers at the top of the bag
3. Main Fabric Cotna 900d with a waterproof backing

4. Lining Nylon 210d with a waterproof backing

 

Our Mainpack comes with a  Flight & Rain cover to create additional layer of Nylon 210d with a waterproof backing.

 

Look at our additional information about the Flight & Rain cover here.

The Flight & Rain cover is located in a separate pocket on The Mainpack at the bottom of the bag.

You access the pockets by opening the velcro.

All of the design work is carried out in our Studio in Peckham, London.


All of our backpacks are manufactured to the highest standard in our factories in Vietnam currently through Metric Supply who work with some of the leading brands in the industry.

We ensure that all workers are paid fairly and work very closely with the factory to maintain the highest standards.

However our supply chain is made up of 40+ different factories and one of our missions at Salkan is to make sure we visit every one personally to ensure they meet our high standards starting from the top all the way down.

You can re-apply the wax to help with waterproofing and we recommend that you do this when you notice that water has stopped beading off the bag when it first gets wet.

 

Our backpacks are designed to age well but sometimes they need a little clean to bring them back to life. 

 

 

Never put your backpack in a washing machine.

 

 

Use warm soapy water with a cloth or sponge and work into the fabric with a circular motion until the area appears clean.

 

 

Allow the backpack to dry and apply a wax coating if needed.

 

Our Stores

You can only buy Salkan products direct from our website


However sometimes we open pop-up shops or shows, you can see if we are close by visiting our Find Us page.

Our bags are also displayed at Salkan HQ in Peckham, London which is open for visitors. You can book an appointment to visit us by emailing us here.

Finding the perfect fit is important, so you a have a couple of options:

 

Try at home using our 100 Day Trial

 

You can also try our bags at Salkan HQ in Peckham, London which is open for visitors. You can book an appointment to visit us by emailing us here.

Impact

We are proud members of 1% For The Planet. You can read all about our commitment to the planet here.

All Hands & Heart – We provide a discount for all volunteers on a AHAH program as a little thank you for all of the hard work they do rebuilding lives in disaster zones.

 

We would love to hear about it! We’re always excited to hear about the important work being done by our community and the organisations you all support.


You can send anything over to us at  [email protected]

Sustainability is very important to us here at Salkan and we like to think of it as a responsibility.

 


All of our products are built to last so that you can ‘buy well and buy once’. The less products that you have to buy means that we will contribute to less landfill.

 


Find out more about our Responsibility here

SALKAN®

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